Your First Visit
Whatever the reason for your first appointment at Groves Dental Care, you will always be greeted the same way: with a warm and welcoming “hello” by our front office staff.
Paperwork is usually the first order of business, and we will give you a new patient registration form. (Be sure to let us know if you prefer to review these forms in Spanish.) You can also find this form on our website if you would rather print it and fill it out ahead of time.
Depending on the reason for your appointment, you’ll then be introduced to either one of our dental hygienists or a dental assistant. You’ll get a quick tour of our office on your way to a treatment room. There, you’ll have a chance to talk about why you are here and discuss any dental concerns you might have. You will likely get an x-ray at this point.
We want you to be comfortable while you’re here, so we’ll offer you a blanket and a neck pillow so you can relax while you wait for Dr. Anis Elkhechen—also known as “Dr. E”—to see you. The chairside televisions offer Netflix, so you can watch your favorite show.
Your First Time Meeting Dr. Elkhechen
Dr. E will greet you with his customary bright smile and friendly handshake before the evaluation begins. Please be sure to express any further dental concerns that you may have forgotten to mention to the assistant previously. Many patients find it helpful to bring notes with them to the appointment to help them remember what they want to talk about.
After an examination, Dr. E will pull up all x-rays to a screen in front of you so that you can see exactly what he sees. He will leave plenty of time for an open discussion about any findings, and a plan of action will determined, if needed.
One of our team members will lead you to the checkout area where our treatment coordinator will be available to assist you further in determining the financial aspects of your treatment. Our coordinator will also be able to explain different and affordable ways to proceed with your pending treatment. Treatment plans will be discussed and future appointments will be scheduled—and you will be on your way!
Your First Hygiene Appointment
If you are here for an examination and cleaning, our gentle hygienists will first evaluate your teeth and gums and take x-rays. The hygienist will begin cleaning and polishing your teeth while you relax to your favorite Netflix program.
After the cleaning, your hygienist will go over proper brushing and flossing techniques. This is followed by an examination by Dr. E., as well as a review of your x-rays. If he has found any dental issues, Dr. E will discuss those with you as well as any recommended treatments.
We will prepare a goodie bag for you, and your hygienist will escort you to the treatment coordinator or checkout area. You’ll have the opportunity make your next appointment—whether that is for treatment or for your next check-up—before leaving.